Our contact details for complaints, requests, or other inquiries
Your privacy is very important to us. If you have any questions, complaints or requests (including for access or corrections) in respect of your personal information, including how we have handled your personal information, please email firstname.lastname@example.org
Types of personal information collected, methods of collection, and purposes for collection, use and disclosure
We may collect personal information from you in the course of your use of the website and from any personal information you provide us through the website or by any other means. In addition, we also collect cookies from your computer, which enables us to customise your website experience.
The types of personal information we may collect from you include your name, address, email, telephone number, date of birth, credit card information and any other personal information that we may require.
We may collect this personal information when you register on the website, correspond with us via any medium, or any other method whereby you communicate personal information to us.
We may collect, use and disclose your personal information for the following purposes:
• to provide you with the best service experience possible;
• to enable you to use our website or services ;
• to send you messages, updates, or security alerts to you;
• to send you marketing information
Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may not be able to enjoy the full functionality of the website.
We may disclose your personal information to our service providers who assist us in operating the website. We will only disclose personal information to an unrelated third party with your consent.
Who your personal information may be disclosed to
The following parties may have access to your personal information on our system, or may receive your personal information by way of a disclosure from us: employees and independent contractors; related bodies corporate; third party suppliers or service providers; professional advisers; specific third parties you have authorised us to disclose personal information to; any other persons, agencies, or bodies we are required or authorised by law to disclose personal information to.
Information is stored on a hard drive in Australia and is stored on a cloud held by a third party provider, there is security measures in place to protect the personal information. Monitoring systems are in place in respect of employees’ or contractors’ access to the personal information.
We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.
Links to third party websites
We may include links to third party websites. These third party websites have separate and independent privacy policies. We are not responsible for the content or privacy practices of those third party websites.
Disclosure out of Australia
We may disclose personal information to parties in countries outside of Australia.
You hereby consent to this disclosure. We will also take reasonable steps to ensure that any overseas entity uses your personal information in a manner that is consistent with the Australian Privacy Principles.
This may be due to an international shipping order for example we will provide our courier service with the delivery address.
For more information regarding privacy issues in Australia, please visit the Australian Federal Privacy Commissioner’s website : www.privacy.gov.au